Love him or send him back
We want Jingle Bum to make you laugh. If you're not happy with your order, tell us within 30 days of delivery and we'll make it right.
How to start a return
- Email info@doxieduos.com with your order number.
- Tell us what went wrong. For damaged, defective or incorrect items, please include clear photos.
- We'll reply within 1–2 business days with next steps.
Refunds
Approved refunds are issued to your original payment method. Your bank may take a few business days to show the refund.
Damaged or wrong item?
Send us a photo and we'll send a replacement or a full refund — your choice.
Please contact us before sending anything back; returns sent without contacting us first can't be processed.